Shipping Policy – Lilychoice

Welcome to Lilychoice, where your satisfaction is our top priority. We have crafted a streamlined and customer-focused shipping policy to ensure your shopping experience with us is seamless and delightful.

Shipping Destinations:

At Lilychoice, we currently offer shipping services within the United States, catering to our valued customers across the country.

Order Processing Time:

Your orders are essential to us. We are dedicated to processing all orders promptly. Typically, orders are processed within 1 to 3 working days, allowing us to prepare your items with care before they embark on their journey to you.

Trusted Shipping Partners:

Lilychoice partners with reputable courier services, including USPS, UPS, and FedEx. These trusted partners are instrumental in ensuring the secure and timely delivery of your items from our warehouse to your doorstep.

Delivery Timeframe:

Once your order is dispatched, you can anticipate its arrival within an estimated 3 to 5 business days. Please consider any holidays that may affect delivery times, and rest assured that we are doing everything within our power to get your order to you promptly.

Total Delivery Time:

In summary, our total estimated delivery time ranges from 4 to 8 business days, encompassing both order processing and transit times.

Order Tracking and Updates:

To keep you informed, you will receive a shipping confirmation email containing your tracking number once your order is en route. This enables you to monitor your shipment’s progress and eagerly anticipate its arrival.

Order Tracking Page:

Additionally, you can conveniently check the status of your order using our user-friendly order tracking page on the Lilychoice website. Please allow a few days for tracking information to be fully updated, especially during initial stages.

Lost in Transit or Never Received:

In the unlikely event of a package being lost in transit or not received, Lilychoice takes immediate action. We diligently investigate the situation with the shipping carrier. If confirmed, we offer a hassle-free replacement with expedited shipping, entirely free of charge. Your peace of mind matters to us, and we are here to make things right.

Delayed Shipments:

Should your order face unexpected delays and not arrive within the estimated timeframe, we encourage you to reach out to our dedicated customer support team at [email protected]. We will promptly investigate the situation, collaborate with our shipping partners, and provide you with a swift and satisfactory solution.

Thank you for choosing Lilychoice. We value your trust and look forward to providing you with a delightful shopping experience, from selecting your items to their safe and timely delivery. Your satisfaction is our mission, and we are here to exceed your expectations at every step.